Quincy Medical Center Earns Quality and Safety Accolades

Wednesday, January 16, 2013

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Healthgrades General Surgery Excellence Award™ 2013, Leapfrog “A” Hospital Safety Score, “Senior Friendly” Designation

Quincy, MA (January 16, 2013) – Quincy Medical Center (QMC) has received recognition from three national health care monitoring organizations: Healthgrades, the Leapfrog Group and Nurses Improving Care for Healthsystem Elders (NICHE).

“Providing the highest quality patient care in a safe and comfortable community hospital setting is our number one priority at Quincy Medical Center. It is gratifying to receive awards and recognition for our exceptional care from national quality experts like Healthgrades, the Leapfrog Group and NICHE to reaffirm that our efforts are on target,” said Daniel Knell, President of Quincy Medical Center. “I am extremely proud of our highly skilled and committed staff and of the exceptional care our team provides to all of our patients each and every day.”

General Surgery Excellence AwardQMC has been recognized with a General Surgery Excellence Award 2013 from Healthgrades, which bases its objective hospital quality measures solely on clinical performance and updates them annually to help consumers make informed decisions about physicians or hospitals. QMC ranked among the top 10% in the nation and was fourth in the state for General Surgery in 2013. This recognition was released as part of American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation, which evaluates the performance of approximately 4,500 hospitals nationwide across nearly 30 procedures and conditions.

In addition to the General Surgery Excellence Award, Quincy Medical Center received Healthgrades’ Five-Star Achievement (indicating that QMC’s clinical performance is better than expected) in the following areas:


  • Treatment of Heart Attack for 5 Years in a Row (2009-2013)


  • Total Hip Replacement for 3 years in a Row (2011-2013)
  • Hip Fracture Treatment for 2 years in a Row (2012-2013)


  • Treatment of Chronic Obstructive Pulmonary Disease for 3 Years in a Row (2011-2013)


  • Cholecystectomy in 2013

Critical Care

  • Treatment of Sepsis for 10 Years in a Row (2004-2013)

GYN Surgery

  • Gynecologic Surgery for 2 Years in a Row (2011-2012)-- Ranked Among the Top 10 in MA for Gynecologic Surgery for 2 Years in a Row (2011-2012)

Hospital Safety ScoreQMC also was awarded an “A” Hospital Safety Score -- the highest national distinction for excellence awarded by The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health care benefits. A, B, C, D or F scores are assigned to U.S. hospitals based on preventable medical errors, injuries, accidents, and infections. The Hospital Safety Score was compiled under the guidance of the nation’s leading experts on patient safety and is designed to give the public information they can use to protect themselves and their families. “Hospitals like this that earn an A have demonstrated their commitment to their patients and their community,” said Leah Binder, president and CEO of The Leapfrog Group. “I congratulate Quincy Medical Center for its safety excellence, and look forward to the day when all hospitals will match this standard.”

NICHEIn addition, Quincy Medical Center also achieved "Senior Friendly" status for its (Nurses Improving Care for Healthsystem Elders) NICHE program. NICHE is the premier designation indicating a hospital's commitment to excellence in the care of patients 65-years-and-older. "Senior Friendly" status recognizes QMC’s NICHE Program as having implemented the NICHE Geriatric Resource Nurse (GRN) model and aging-sensitive policies, and included the input of patient, families, and community-based providers in planning and implementation of NICHE initiatives. “Our NICHE designation and ‘Senior Friendly’ status signal our resolve to provide patient-centered care for older adults and our pursuit of the top ‘Exemplar Status’,” says Helen Cole, QMC Chief Nursing Officer. “Through our participation in the NICHE program we are able to offer evidence-based, interdisciplinary approaches that promote better outcomes, positive experiences, and improved care for the older adults. This leads to greater satisfaction rates for our patients, their families and our staff.”

“Improving quality and patient safety is an ongoing process at QMC,” said Knell. “We’ve implemented a number of initiatives to ensure the highest standards are always met, including installing eICU technology, and establishing multidisciplinary teams focused on Fall Prevention and Safety, Transitions in Care, Pressure Ulcers, Core Measures, Diabetes Control, and Service Excellence. We’re proud of our achievements and we are proud to provide high quality, affordable care for our community.”

About Quincy Medical Center, a Steward Family Hospital
Founded in 1890, Quincy Medical Center (QMC) is a community hospital that provides essential emergency, medical and surgical services to patients in Quincy and surrounding South Shore communities – providing them with leading edge medicine in a compassionate, personalized community-based health care setting. QMC has earned accreditation from The Joint Commission, an “A” Hospital Safety Score from The Leapfrog Group, and the HealthGrades® General Surgery Excellence Award for 2013 and 2014 (ranked among the top 5% in the nation for general surgery in 2014). Quincy Medical Center is part of the Steward Health Care Systems LLC, the largest integrated community care organization in New England which combines over 3,000 physicians, 11 acute care hospitals, managed care, insurance programs, home care, an imaging operation, and a number of other post acute services, to provide the most cost effective and highest quality of integrated patient care. Additional information is available at www.steward.org.

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